Reception / Admin Vacancies
We currently have a vacancy for a full-time (or three part-time) receptionists to work in our busy surgery. While previous experience of reception /admin work in a medical environment would be preferred, full training will be given to the successful applicant.
If you fit the profile below and would like to know more, please download an application form and send your application to our Practice Manager, Alison Ingham at firstname.lastname@example.org.
Closing date for applications Friday, 11th October 2019 (please apply as soon as possible as the closing date may be brought forward depending on applications received).
Interviews will take place on Friday, 18th October 2019.
POST TITLE Receptionist / Administrator
HOURS One full-time (37.5 hours/week) or three part-time posts (ca 20 hours/week) working on a two-week shift pattern with either a 8.30am start or 6.30pm finish. One post will require 6-8pm cover from Mon- Thurs (start time flexible). Some flexibility re early starts/late finishes required.
MAIN DUTIES Working as part of the reception/admin team in a busy medical practice, your main duties will cover manning switchboard and reception (booking appointments, dealing with requests for assistance from patients, GPs and other medical staff); scanning and filing data and managing repeat prescriptions. Full training will be given. You will have good written and communication skills; excellent interpersonal skills; an unflappable nature and the ability to work both independently and as part of a team. Previous experience of our clinical system (TPP) and customer service would be a considerable asset.
SALARY Negotiable according to experience
PENSION NHS pension
(e.g. written qualifications, specialised knowledge, job experience)
Experience in a similar environment, eg medical and / or customer service
Familiar with TPP/SystmOne
2. General Intelligence
Able to work on own initiative and as part of team and contribute to the business of the team
3. Special Aptitudes
(e.g. type of skills required either specific to job or general)
Good telephone manner
Good organisational skills
Excellent interpersonal skills
Confident about dealing with difficult situations
(e.g. personal interests which could be relevant to job performance)
Willingness to learn new packages and skills as part of an interest in personal development
Pleasant, friendly and approachable manner
Ability to work under pressure with a flexible approach to work to meet deadlines where necessary
(e.g. any special circumstances which job requires of candidate)
Able to adapt to change and
promote a positive image
Ability to prioritise
Able to work to deadlines