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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Testing and tracing
Get a test to check if you have coronavirus, understand your test result and find out what to do if you're contacted by NHS Test and Trace.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
COVID-19 support recovery service
'Your COVID Recovery' helps you to understand what has happened and what you might expect as part of your recovery.
GOV.UK: coronavirus – guidance and support
Government information and advice.
North StreetCalneWiltshire, SN11 0HHTel: 01249 812141
Your Doctor will invite you for an annual check-up.
The Healthcare Assistants and Practice Nurses run daily sessions. If your Doctor asks you to have a blood test, you should make an appointment by contacting the surgery.
Child Development Checks
These are organised by the Practice with the help of the health visitors. Parents will be sent appointments when they are due. The first check-up, at the age of six weeks, will normally be done at the same time as the mother’s post-natal check.
These are held weekly - usually Monday afternoon. You should receive an appointment from the Community Child Health Department in Bath. If your child is overdue for an immunisation, the Practice Nurse will be happy to see you at another time.
Chronic Kidney Disease
This is run by a specially-trained Practice Nurse who will perform the lung function tests (spirometry)and review the treatment of patients with chronic lung disease. A Healthcare Assistant may also carry out the spirometry test.
Coronary Heart Disease
The Practice Nurses run these on a weekly basis and you will be invited to attend or referred by your Doctor for annual checks plus any further reviews that are needed. A first appointment lasts forty minutes and, thereafter, appointments last twenty minutes. All diabetics are invited for an annual retinal screening photograph. Sessions for these are run every fortnight at the surgery.
Family Planning Services
These are provided as part of normal surgery consultations and emergency “morning after” contraception can be prescribed. We run special clinics for coils and contraceptive implants or you may also, if you prefer, have these fitted in the family planning clinic at the Family Health Centre.
The Practice Nurse runs daily sessions to deal with problems for which a Doctor’s appointment is generally unnecessary and you can make an appointment by contacting the surgery.
Stop Smoking Clinic
The Stop Smoking Advisor runs this under the supervision of a Practice Nurse to help patients to give up smoking. You can make an appointment by contacting the surgery.
Practice Nurses offer advice on vaccinations and malaria prophylaxis required for those travelling abroad. Please see our Travel Vaccinations section for further details.
Well Woman Clinic
Cervical Smears are carried out by our Practice Nurses, or by your Doctor if you prefer. All women between the ages of 25 and 49 are encouraged to have a smear test every three years. Between the ages of 50 and 64 the test should be done every five years. You will usually receive a letter reminding you to make an appointment. If your test is due, please contact the surgery and ask for an appointment.
Other services are available at the Calne Family Health Centre at Broken Cross in Calne (01249-812821) including the following:-
If you think you need travel vaccinations, please complete and return our travel questionnaire form available below or from reception. You will be offered a telephone appointment with one of our Nurses to discuss any vaccination needs and book an appointment for you, if required. Please allow up to three months as a course of vaccinations may be required.
PLEASE NOTE THAT WE ARE UNABLE TO OFFER VACCINATIONS WITH LESS THAN ONE MONTH’S NOTICE. However, the specialist MASTA travel clinic (nearest one in Chippenham) may be able to help - http://www.masta-travel-health.com/
Further information about countries and vaccinations is available via the links below:
Some travel vaccines incur a charge, over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the Nurse.
Travel Assessment Form
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click: http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view).
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Please be aware that requests for reports/letters for non-NHS services may take up to 10 days, depending on the availability of the doctor.
Please note that under the General Data Protection Regulation (GDPR) that came into effect on 25th May 2018, there is no charge for the first copy of paper or computer record. NB an admin fee may be charged for further copies and postage
The Non-Emergency Patient Transport Service (NEPTS) across the areas of Bath and North East Somerset, Gloucestershire, Wiltshire and Swindon is operated by E-zec Medical Transport Service.
The service is provided when you need to travel to and from an appointment at a hospital or clinic, are discharged from hospital, or need to transfer between centres and because of your medical condition, you cannot make your own way.
The criteria that determine whether or not you are eligible for NEPTS have been set by the Department of Health and are based upon whether your medical condition prevents you from travelling by any other means.
E-zec Medical is required to apply these rules, so whilst you previously may have been able to use patient transport, this may no longer be the case.
If you are referred for tests or treatment by your Doctor and you feel you need transport, you should contact E-zec Medical Transport Service on 01278 726968.
Further information about the service can be found at www.bgswpatienttransport.co.uk
Free online support for young people is available on www.kooth.com.
Online confidential chatroom with qualified counsellors, allowing you to remain anonymous if you wish.
Counsellors are available online Mon-Fri 12 noon to 10pm and weekends 6pm to 10pm.
You can download a booklet detailing support in Wiltshire for young people's wellbeing and mental health here
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to find those services that are local to you.